In the unlikely event that you do find a lower price elsewhere, we will refund
difference. Simply contact us on 0844 247 8888 or email us here with the
details of the lower price within 24hrs of making your booking. We will verify the
new price and refund the difference.

Terms and Conditions

To claim a refund the lower price offer must meet the following conditions:

• It must be submitted within 24 hours from the time the accommodation was
  purchased from HotelConnect.
• It must be for an identical product; the same hotel, the same room type,
  same occupancy, the same cancellation conditions and include the same services as
  those offered by HotelConnect (taxes and breakfast).
• It must be immediately available to book online for the same dates. On-request
  rooms are excluded.
• It must not be a special offer price, part of a package or any other discount
  scheme.
• Trade fairs and major festival dates are excluded.
• The price guarantee does not apply to group bookings.